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Quality Customer Service

March 4 @ 1:30 pm - 4:30 pm

We all have customers–The question is “Do we serve them well?” In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, and discuss common customer service interactions and how to improve them. Pre-registration required in myTraining. A link to Zoom will be sent to registered participants.

This class counts toward the Thrive@UF certification.

Details

Date:
March 4
Time:
1:30 pm - 4:30 pm
Event Category:
Event Tags:
Website:
View Event Website

Venue

Webinar

Organizer

Training and Organizational Development
Phone:
352-392-4626
Email:
training@ufl.edu
Website:
View Organizer Website