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Now Hear This

Did you know that as much as 40% of the average workday is spent listening to others? That's close to half of your day! Isn't it time, therefore, to stop and make sure you're using your time to its greatest advantage? Take a few moments and ask yourself: Are you an effective listener? How often […]

Relationship Strategies

Would you like to substantially increase your ability to communicate with other people? Can you imagine the ways this might benefit you in your career, your day-to-day dealings with people, and in your personal relationships? "Relationship Strategies" assembles a number of simple tools that can be easily applied to improve both business and interpersonal relationships. […]

Cultivating Judgment: Critical thinking skills for complex work environments

Things change rapidly and continually at work which requires us to address unanticipated, uncertain, time-pressured and complex problems and decisions. In this session we will consider how critical thinking, along with self-awareness and understanding of the mental shortcuts we often, and unknowingly, take can be integrated into a process to help cultivate good judgment. Pre-registration […]

Leveraging Emotional Intelligence for Effective Leadership

Participants will define Emotional Intelligence (EI) as a leadership and management competency, building upon a model for emotional and social competency. At the end of this session, participants will be able to identify how emotional intelligence affects leadership and will have generated ideas and next steps to leverage their emotional intelligence in the workplace for […]

Fraud Awareness Training

This course is intended for anyone with tier 1, 2, or 3 fiscal responsibility. The course will define fraud, discuss the different types, and differentiate between theft and fraud. This course will also cover the types of fraud that occur most frequently at UF and outline the strategies for preventing, detecting, and reporting fraud. Pre-registration […]

Course and Academic Room Scheduling

This Pro3 workshop will introduce key concepts surrounding course scheduling at the University of Florida. In this session, the schedule calendar will be discussed and an overview of relevant web screens will be provided. Additionally, participants will learn how to schedule classroom space, the final exam requirement, and instructors. Use of web-based templates also will […]

Communication Confidence

Most of us think we're good communicators. Listening and talking are things we engage in all the time, so we assume we do it well. Unfortunately, that's often not the case. Attend "Communication Confidence" to learn a number of skills and tools to improve the way you communicate with others. Behind these skills are these […]

Communication for Managers

Communication is consistently identified as one of the most important tasks of a manager. In this session, we will identify key issues, challenges, and strategies to help managers communicate effectively with team members. Topics covered will include: Focal points of communication and communication breakdown for managers; Tools for influencing and knowing when to use them; […]

Take Charge of Change

Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away--or at least slow down? If so, this class is for you. During this course, participants will: Examine the initial normal reactions to change; Explore ways to overcome resistance to change; and Prepare a personal […]

Embracing the Growth Mindset

Explore how a Growth Mindset can encourage continuous improvement and innovation. This perspective can free people to think creatively and hold themselves accountable for their results. Experience a life-changing way of tackling work-related problems. In this session, we’ll: Define the growth and fixed mindset; Identify why and how we learn from failure; and Discuss strategies […]

Power of Feedback

Whenever we respond to another person, we are giving feedback. Feedback may be based on many things. It may take many forms. And only some feedback is useful. Providing clear, timely, meaningful feedback improves employee performance. It avoids attacks, judgments, and name-calling, and it uses reinforcement to point out positive behavior that can be repeated […]

Privacy in Today’s World of Higher Education

In this session, participants will be exposed to essential information about protecting privacy including privacy application in academia, global privacy regulations and personal privacy protections. This session will seek to: Introduce relevant privacy laws and policies that affect how the University conducts business; Explain the role of each employee and responsibilities for managing data; Describe […]