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Take Charge of Change

Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away–or at least slow down? If so, this class is […]

The Multitasking Mirage—Find Your Focus, Flow, and Finish Line

The research is overwhelming—our brains aren’t built for multitasking. When we constantly juggle various cognitive tasks, we experience decreased productivity, impaired cognitive ability, increased stress, and diminished creativity—all of which […]

HR 101 for Beginners: What Everyone Needs to Know about Human Resources

This course provides a practical introduction and guide to fair and legal employment practices at UF. This course is ideal for individuals interested in human resources, serving in supervisory positions, […]

Communicate Assertively

Assertiveness is a skill you can acquire, not a personality trait that some people are born with and others are not. When we communicate assertively, we express our feelings, thoughts, […]

Planning/Priorities/Delegation

“It takes too much time to plan–besides, I’ve been successful so far without planning.” “Everything I have to do is important.” Sound familiar? In today’s work environment, supervisors often are […]

The New Manager

Being a new manager has its challenges–whether it is a result of being new to a work unit, shifting from peer to supervisor, or just being new to management in […]

Embracing the Growth Mindset

Explore how a Growth Mindset can encourage continuous improvement and innovation. This perspective can free people to think creatively and hold themselves accountable for their results. Experience a life-changing way […]

Quality Customer Service

We all have customers–The question is “Do we serve them well?” In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, […]

Fraud Awareness Training

This course is intended for anyone with tier 1, 2, or 3 fiscal responsibility. The course will define fraud, discuss the different types, and differentiate between theft and fraud. This […]

Leveraging Emotional Intelligence for Effective Leadership

Participants will define Emotional Intelligence (EI) as a leadership and management competency, building upon a model for emotional and social competency. At the end of this session, participants will be […]