Articles Tagged training Subscribe to RSS Feed

Now Hear This

Did you know that as much as 40% of the average workday is spent listening to others? That’s close to half of your day! Isn’t it time, therefore, to stop […]

Take Charge of Change

Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away–or at least slow down? If so, this class is […]

Leading with Courage

Leading with Courage: What does it mean to have courage in leadership? Every day leaders are faced with situations that demand varying levels of courage to make the right decisions […]

Cultivating Judgment: Critical thinking skills for complex work environments

Things change rapidly and continually at work which requires us to address unanticipated, uncertain, time-pressured and complex problems and decisions. In this session we will consider how critical thinking, along […]

Quality Customer Service

We all have customers–The question is “Do we serve them well?” In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, […]

The New Manager

Being a new manager has its challenges–whether it’s a result of being new to a work unit, shifting from peer to supervisor, or just being new to management in general. […]

Interviewing and Hiring

The hiring process does not have to be a guessing game or a legal mine field–and this session is designed to show why and how. It seeks to help you […]

Planning/Priorities/Delegation

“It takes too much time to plan–besides, I’ve been successful so far without planning.” “Everything I have to do is important.” Sound familiar? In today’s work environment, supervisors often are […]

The Multitasking Mirage—Find Your Focus, Flow, and Finish Line

The research is overwhelming—our brains aren’t built for multitasking. When we constantly juggle various cognitive tasks, we experience decreased productivity, impaired cognitive ability, increased stress, and diminished creativity—all of which […]

Embracing the Growth Mindset

Explore how a Growth Mindset can encourage continuous improvement and innovation. This perspective can free people to think creatively and hold themselves accountable for their results. Experience a life-changing way […]