Email Effectiveness

Do you control your email or does your email control you? Is email the best communication tool? Most of us spend a good part of our day using this powerful medium. Often we sort through emails with content that would have been better communicated via the phone, in-person, in a chat or in a virtual meeting. Attend this interactive session to master how to select the best communication method for your message, review email etiquette, and learn to combine email best practices with the tools in the Microsoft Outlook desktop version in order to turn email into a valuable productivity tool.