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Internal Controls at UF

In this course, the participants will be introduced to an “internal control framework” and study the key concepts together with a series of questionnaires that will guide them in performing […]

UF Travel Directives Workshop

Join this this class to learn how to navigate travel at the University of Florida. In this course you will get the opportunity to collaborate with your peers and learn […]

Internal Controls at UF

In this course, the participants will be introduced to an “internal control framework” and study the key concepts together with a series of questionnaires that will guide them in performing […]

Leading the Challenge of Change

In “Leading the Challenge of Change,” participants will discuss why change is difficult, what they can and should expect when implementing change, and how they–as leaders or “change agents”–can make […]

Project Management Basics

Project management, whether aimed at improving service or solving major organizational problems, requires a different set of management skills than those needed to oversee routine operations. Project management involves leading […]

Take Charge of Change

Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away–or at least slow down? If so, this class is […]

Take Charge of Change

Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away–or at least slow down? If so, this class is […]

Data Literacy: Faculty to Staff Ratio Over Time

Course Description Using 6 critical questions you will be able to run and analyze HR-oriented reports accurately; and to present the data in a way that is clear and understandable […]

Email Effectiveness

Do you control your email or does your email control you? Is email the best communication tool? Most of us spend a good part of our day using this powerful […]

Quality Customer Service

We all have customers–The question is “Do we serve them well?” In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, […]