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Compassionate Communication

A harmonious and connected workplace makes day-to-day tasks easier and enhances the level of enjoyment we experience at work. This course provides the opportunity to explore what influences your interactions […]

Transforming Conflict

Conflict is part of our daily lives and can undermine our success unless we get better at using it effectively. As surprising as this might sound, we want conflict in […]

Transforming Conflict

Conflict is part of our daily lives and can undermine our success unless we get better at using it effectively. As surprising as this might sound, we want conflict in […]

Priorities, Planning, and Delegation

“It takes too much time to plan–besides, I’ve been successful so far without planning.” “Everything I have to do is important.” Sound familiar? In today’s work environment, supervisors often are […]

Mastering the Challenge of Managing Employees

Difficult employees take up a lot of their supervisors’ time and can create serious morale problems within departments. Supervisors who need to analyze and manage problem employees will learn how […]

The Art of Difficult Conversations

Most of us work with well-intentioned people. However, difficult issues surface and require our attention, whether it is about scarce resources, misaligned goals, unpredictable policies, differences in opinions, or unprofessional […]

Priorities, Planning, and Delegation

“It takes too much time to plan–besides, I’ve been successful so far without planning.” “Everything I have to do is important.” Sound familiar? In today’s work environment, supervisors often are […]

Powerful Public Speaking

Have you ever been in a meeting or making a presentation and wished you had prepared more fully? Has stage fright ever had an impact on your effectiveness? This program […]

The Art of Difficult Conversations

Most of us work with well-intentioned people. However, difficult issues surface and require our attention, whether it is about scarce resources, misaligned goals, unpredictable policies, differences in opinions, or unprofessional […]

Making Meetings Work

How many meetings have you attended or conducted where they just seemed like wasted time? Well, no more! Attend this workshop to learn techniques for planning and facilitating effective meetings. […]