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Managing Up

No matter where someone’s role lies in an organizational chart, every person has the capacity to influence others around them. Every person can wield the power of influence to make change if they understand how influence works. In this course, you will learn what influence is along with what it is not, which builds into […]

Transforming Conflict

Conflict is part of our daily lives and can undermine our success unless we get better at using it effectively. As surprising as this might sound, we want conflict in the workplace; but it has to be the right kind of conflict. In this class you will learn how to build your conflict competence/fitness to […]

An Everyone Culture: Leading for Engagement and Belonging

We know that leaders have a significant impact on creating a culture of belonging within a team or department. In this session, we will explore how leaders can foster engagement and a feeling of belonging. What does it look like? How does a leader cultivate a team environment where the contributions of all members are […]

Internal Controls at UF

In this course, the participants will be introduced to an "internal control framework" and study the key concepts together with a series of questionnaires that will guide them in performing unit based internal control self-assessments. It will clarify the most dreaded auditor terms such as "segregation of duties", "dual controls", "risk assessment" and provide common […]

Course and Academic Room Scheduling

This Pro3 workshop will introduce key concepts surrounding course scheduling at the University of Florida. In this session, the schedule calendar will be discussed and an overview of relevant web screens will be provided. Additionally, participants will learn how to schedule classroom space, the final exam requirement, and instructors. Use of web-based templates also will […]

Procurement Policy – Procurement 101

Purchasing 101 is an introduction and overview of the purchasing policies, regulations and statutes that govern purchasing at the University. This workshop is for requisition initiators and department approvers who work with requisitions and purchase orders. Topics covered include elements of a good quote, dollar levels for verbal and written quotes, definitions of public solicitations […]

Take Charge of Change

Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away--or at least slow down? If so, this class is for you. During this course, participants will: Examine the initial normal reactions to change; Explore ways to overcome resistance to change; and Prepare a personal […]

Interviewing and Hiring

The hiring process does not have to be a guessing game or a legal mine field--and this session is designed to show why and how. It seeks to help you take the uncertainty out of the hiring process. Through group participation, interactive exercises, and a video presentation, this workshop will show you how to take […]

Email Effectiveness

Do you control your email or does your email control you? Is email the best communication tool? Most of us spend a good part of our day using this powerful medium. Often we sort through emails with content that would have been better communicated via the phone, in-person, in a chat or in a virtual […]

The Art of Difficult Conversations

Most of us work with well-intentioned people. However, difficult issues surface and require our attention, whether it is about scarce resources, misaligned goals, unpredictable policies, differences in opinions, or unprofessional behavior. These skills are the best way to guard against groupthink and invite multiple perspectives and build trust. In this course you will learn how […]