Upcoming Events › Training & Organizational Development

We know that leaders have a significant impact on creating a culture of inclusiveness within a team or department. In this session, we will explore the foundational elements of inclusive leadership. What does it look like? How does the leader cultivate her or his own inclusiveness and, even more important, create a team environment where […]

Things change rapidly and continually at work which requires us to address unanticipated, uncertain, time-pressured and complex problems and decisions. In this session we will consider how critical thinking, along with self-awareness and understanding of the mental shortcuts we often, and unknowingly, take can be integrated into a process to help cultivate good judgment. Pre-registration […]

Can business grammar be fun? Absolutely. This fast-paced and interactive class is designed to help you catch common grammar mistakes that can hurt your professional image and your credibility. During this course, participants will explore those essential grammar rules that every professional must know such as: - Subject/verb agreement - Who vs. whom; me vs. […]

Most of us think we're good communicators. Listening and talking are things we engage in all the time, so we assume we do it well. Unfortunately, that's often not the case. Attend "Communication Confidence" to learn a number of skills and tools to improve the way you communicate with others. Behind these skills are these […]

Project management, whether aimed at improving service or solving major organizational problems, requires a different set of management skills than those needed to oversee routine operations. Project management involves leading a diverse group of employees who are working in an environment that is highly dependent upon planning, limited by budget and scheduling controls, and subject […]

The focus of this workshop is on the role of the leader in setting a personal example. Emphasis will be on the leadership competencies of "role model," "integrity," and "humility." At the end of this session, participants will be able to identify the key aspects of integrity and humility and have generated ideas and action […]

This course is designed for faculty and staff who hire new employees. Explore unconscious bias and how it affects the recruitment and hiring process. You will learn recruitment strategies to expand your applicant pool and ways to improve your resume review and interviewing process. You will expand the talent on your team when you apply […]

Did you know that as much as 40% of the average workday is spent listening to others? That's close to half of your day! Isn't it time, therefore, to stop and make sure you're using your time to its greatest advantage? Take a few moments and ask yourself: Are you an effective listener? How often […]

Do you control your email or does your email control you? Is email the best communication tool? Most of us spend a good part of our day using this powerful medium. Often we sort through emails with content that would have been better communicated via the phone, in-person, in a chat or in a virtual […]

Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away--or at least slow down? If so, this class is for you. During this course, participants will: Examine the initial normal reactions to change; Explore ways to overcome resistance to change; and Prepare a personal […]

How many meetings have you attended or conducted where they just seemed like wasted time? Well, no more! Attend this workshop to learn techniques for planning and facilitating effective meetings. This workshop counts as an elective in the Supervisory Challenge certificate program. Pre-registration required in myTraining. A link to Zoom will be sent to registered […]

In "Leading the Challenge of Change," participants will discuss why change is difficult, what they can and should expect when implementing change, and how they--as leaders or "change agents"--can make changes more effectively by taking employee response into account. By focusing on normal responses to change, along with the impact of resistance to change and […]