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The Art of Difficult Conversations

Most of us work with well-intentioned people. However, difficult issues surface and require our attention, whether it is about scarce resources, misaligned goals, unpredictable policies, differences in opinions, or unprofessional behavior. These skills are the best way to guard against groupthink and invite multiple perspectives and build trust. In this course you will learn how […]

 

Data Literacy: Faculty to Staff Ratio Over Time

Course Description Using 6 critical questions you will be able to run and analyze HR-oriented reports accurately; and to present the data in a way that is clear and understandable to equip your department/unit to make successful business decisions. During this interactive session we will be answering an HR-oriented question of the faculty to staff […]

 

Thinking Strategically

"Thinking Strategically: Using Vision, Purpose, and Goals to Get Results" is a workshop for managers who want to learn ways to think more strategically in order to achieve team goals. During this session, participants will learn about the importance of having and articulating a clear vision and purpose for the team. Additionally, participants will learn […]

 

Procurement 102 – Service Contracts

Procurement 102 is an introduction to working with Contracts for Services – learn what a good Statements of Work is, who can sign the agreement, legal requirements that Procurement reviews for and tips for successful contract management. This class is for UF staff and faculty who need to purchase services.

 

Coaching Compass: Navigating Your Leadership Journey

Elevate your leadership by mastering the six essential roles of an effective coach. In this course, managers will gain invaluable coaching skills to empower teams and drive performance. Learn techniques like the GROW model for structured coaching conversations and delivering constructive feedback. Practice scenarios to build trust, increase motivation, and foster accountability as a coach. […]

 

Transforming Conflict

Conflict is part of our daily lives and can undermine our success unless we get better at using it effectively. As surprising as this might sound, we want conflict in the workplace; but it has to be the right kind of conflict. In this class you will learn how to build your conflict competence/fitness to […]

 

Relationship Strategies

Would you like to substantially increase your ability to communicate with other people? Can you imagine the ways this might benefit you in your career, your day-to-day dealings with people, and in your personal relationships? "Relationship Strategies" assembles a number of simple tools that can be easily applied to improve both business and interpersonal relationships. […]

 

Developing your Emotional Intelligence for Workplace Effectiveness

Interacting with people is a large part of our jobs and how we use our emotions and react to others affects our performance. Explore ways to understand your own emotions and how to perceive the emotions of others. Find ways to strengthen relationships, build networks and find common ground. Generate ideas and “next steps” for […]

 

Masterclass Session: Resume Writing Workshop

 Your resume is your first impression—make it count. This session with some hands-on coaching will help you craft a compelling resume that showcases your value and gets noticed. You'll learn how to: Clearly quantify and describe your accomplishments to demonstrate impact. Structure and format your resume for maximum readability and professionalism. Apply best practices to […]

Critical Thinking

Things change rapidly and continually at work which requires us to address unanticipated, uncertain, time-pressured and complex problems and decisions. In this session we will consider how critical thinking, along with self-awareness and understanding of the mental shortcuts we often, and unknowingly, take can be integrated into a process to help cultivate good judgment. This class […]

 

Now Hear This

Did you know that as much as 40% of the average workday is spent listening to others? That's close to half of your day! Isn't it time, therefore, to stop and make sure you're using your time to its greatest advantage? Take a few moments and ask yourself: Are you an effective listener? How often […]

 

Mastering the Challenge of Managing Employees

Difficult employees take up a lot of their supervisors’ time and can create serious morale problems within departments. Supervisors who need to analyze and manage problem employees will learn how to get the workplace back on track to productivity. This workshop counts as an elective in the Managing at UF certificate program.