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Create Presentation Visuals Worthy of the TED Stage

Imagine you are giving the best presentation of your career. Your verbal delivery is captivating and masterfully choreographed with slide visuals and props that are attention grabbing, easy to understand, and even moving. This is what it means to use presentation visuals in a way that is “worthy of the TED stage.” In this course, […]

Take Charge of Change

Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away--or at least slow down? If so, this class is for you. During this course, participants will: Examine the initial normal reactions to change; Explore ways to overcome resistance to change; and Prepare a personal […]

Guide to OPS Employment for UF Administrators

This workshop is designed to Increase participants' understanding of Other Personnel Services (OPS) employment at UF so they may manage the appointment processes associated with these employees more effectively and ensure other relevant guidelines are followed. This workshop will introduce concepts surrounding OPS appointments and will discuss general OPS employment, student employment, and Academic OPS. […]

Guide to Faculty Appointments

This workshop is designed to increase participants' understanding of the faculty appointment, recruitment, and hiring process. In the session, faculty appointments and titles will be covered, including appointment status modifiers and administrative titles. The faculty recruitment process will be explained. Additionally, information about required paperwork when completing a range of transactions on behalf of OPS, […]

Quality Customer Service

We all have customers--The question is "Do we serve them well?" In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, and discuss common customer service interactions and how to improve them. Pre-registration required in myTraining. A link to Zoom will be sent to registered participants. […]

Procurement 102 – Service Contracts

Course Description: Procurement 102 is an introduction to working with Contracts for Services – learn what a good Statements of Work is, who can sign the agreement, legal requirements that Procurement reviews for and tips for successful contract management. This class is for UF staff and faculty who need to purchase services.

Communicate Assertively

Assertiveness is a skill you can acquire, not a personality trait that some people are born with and others are not. When we communicate assertively, we express our feelings, thoughts, and wishes--standing up for our legitimate rights without violating the rights of others. In this workshop, you'll learn to: Distinguish between assertive, aggressive, and non-assertive […]

Accountability in Workplace

Participants will define "accountability" as a leadership competency and explore ways to incorporate accountability in their interactions with employees. The overall objective of the workshop is to identify ways to positively impact performance and work culture to get great results. Pre-registration required in myTraining. This is a program of the Managing at UF: The Supervisory […]

Grammar Game

Can business grammar be fun? Absolutely. This fast-paced and interactive class is designed to help you catch common grammar mistakes that can hurt your professional image and your credibility. During this course, participants will explore those essential grammar rules that every professional must know such as: - Subject/verb agreement - Who vs. whom; me vs. […]

Developing your Emotional Intelligence for Workplace Effectiveness

Interacting with people is a large part of our jobs and how we use our emotions and react to others affects our performance. Explore ways to understand your own emotions and how to perceive the emotions of others. Find ways to strengthen relationships, build networks and find common ground. Generate ideas and “next steps” for […]