Articles Tagged “Training” 
The Multitasking Mirage—Find Your Focus, Flow, and Finish Line
The research is overwhelming—our brains aren’t built for multitasking. When we constantly juggle various cognitive tasks, we experience decreased productivity, impaired cognitive ability, increased stress, and diminished creativity—all of which […]
The Multitasking Mirage—Find Your Focus, Flow, and Finish Line
The research is overwhelming—our brains aren’t built for multitasking. When we constantly juggle various cognitive tasks, we experience decreased productivity, impaired cognitive ability, increased stress, and diminished creativity—all of which […]
Quality Customer Service
We all have customers–The question is “Do we serve them well?” In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, […]
Attitude: Radiating Possibility
Transform old attitudes of negativity and doubt to new attitudes of courage and possibility! Attend “Attitude: Radiating Possibility!” This program features the work of Ben Zander, world-famous conductor of the […]
Managing Up
Supervisors are expected to manage their employees. However, has it occurred to you that you have the power to influence the way you interact with your boss and “manage up?” […]
Influence: Leveraging Relationships for Change
No matter where someone’s role lies in an organizational chart, every person has the capacity to influence others around them. Every person can wield the power of influence to make […]
Compassionate Communication
A harmonious and connected workplace makes day-to-day tasks easier and enhances the level of enjoyment we experience at work. This course provides the opportunity to explore what influences your interactions […]
Transforming Conflict
Conflict is part of our daily lives and can undermine our success unless we get better at using it effectively. As surprising as this might sound, we want conflict in […]
Project Management Basics
Project management, whether aimed at improving service or solving major organizational problems, requires a different set of management skills than those needed to oversee routine operations. Project management involves leading […]
Transforming Conflict
Conflict is part of our daily lives and can undermine our success unless we get better at using it effectively. As surprising as this might sound, we want conflict in […]