Articles Tagged “Training”

In this session, you will gain practical knowledge of immigration requirements and terminology related to assisting international students in attaining and maintaining legal status in the U.S. You will also […]

In this course, the participants will be introduced to an “internal control framework” and study the key concepts together with a series of questionnaires that will guide them in performing […]

Project management, whether aimed at improving service or solving major organizational problems, requires a different set of management skills than those needed to oversee routine operations. Project management involves leading […]

In “Leading the Challenge of Change,” participants will discuss why change is difficult, what they can and should expect when implementing change, and how they–as leaders or “change agents”–can make […]

Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away–or at least slow down? If so, this class is […]

Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away–or at least slow down? If so, this class is […]

We all have customers–The question is “Do we serve them well?” In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, […]

Assertiveness is a skill you can acquire, not a personality trait that some people are born with and others are not. When we communicate assertively, we express our feelings, thoughts, […]

Make your writing fast, fun, and fabulous! Come to Power Writing and learn how to design power-packed documents that your readers will actually enjoy. In this class we will focus […]

Did you know that as much as 40% of the average workday is spent listening to others? That’s close to half of your day! Isn’t it time, therefore, to stop […]