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Email Effectiveness

Do you control your email or does your email control you? Is email the best communication tool? Most of us spend a good part of our day using this powerful medium. Often we sort through emails with content that would have been better communicated via the phone, in-person, in a chat or in a virtual […]

 

Fraud Awareness Training

This course is intended for anyone with tier 1, 2, or 3 fiscal responsibility. The course will define fraud, discuss the different types, and differentiate between theft and fraud. This course will also cover the types of fraud that occur most frequently at UF and outline the strategies for preventing, detecting, and reporting fraud. This class […]

 

Communicate Assertively

Assertiveness is a skill you can acquire, not a personality trait that some people are born with and others are not. When we communicate assertively, we express our feelings, thoughts, and wishes--standing up for our legitimate rights without violating the rights of others. In this workshop, you'll learn to: Distinguish between assertive, aggressive, and non-assertive […]

 

Create Presentation Visuals Worthy of the TED Stage

Imagine you are giving the best presentation of your career. Your verbal delivery is captivating and masterfully choreographed with slide visuals and props that are attention grabbing, easy to understand, and even moving. This is what it means to use presentation visuals in a way that is “worthy of the TED stage.” In this course, […]

 

Leading the Challenge of Change

In "Leading the Challenge of Change," participants will discuss why change is difficult, what they can and should expect when implementing change, and how they--as leaders or "change agents"--can make changes more effectively by taking employee response into account. By focusing on normal responses to change, along with the impact of resistance to change and […]

 

Privacy in Today’s World of Higher Education

In this session, participants will be exposed to essential information about protecting privacy including privacy application in academia, global privacy regulations and personal privacy protections. This session will seek to: Introduce relevant privacy laws and policies that affect how the University conducts business. Explain the role of each employee and responsibilities for managing data. Describe […]

 

Developing your Emotional Intelligence for Workplace Effectiveness

Interacting with people is a large part of our jobs and how we use our emotions and react to others affects our performance. Explore ways to understand your own emotions and how to perceive the emotions of others. Find ways to strengthen relationships, build networks and find common ground. Generate ideas and “next steps” for […]

 

Emotional Intelligence for Leaders

Participants will define Emotional Intelligence (EI) as a leadership and management competency, building upon a model for emotional and social competency. At the end of this session, participants will be able to identify how emotional intelligence affects leadership and will have generated ideas and next steps to leverage their emotional intelligence in the workplace for […]

 

Accountability in the Workplace

Participants will define "accountability" as a leadership competency and explore ways to incorporate accountability in their interactions with employees. The overall objective of the workshop is to identify ways to positively impact performance and work culture to get great results.

 

Managing Behaviors that Affect the Hiring Process

This course is designed for faculty and staff who hire new employees. Explore unconscious bias and how it affects the recruitment and hiring process. You will learn recruitment strategies to expand your applicant pool and ways to improve your resume review and interviewing process. You will expand the talent on your team when you apply […]

 

Attitude: Radiating Possibility

Transform old attitudes of negativity and doubt to new attitudes of courage and possibility! Attend "Attitude: Radiating Possibility!" This program features the work of Ben Zander, world-famous conductor of the Boston Philharmonic Orchestra. Together with his partner, Rosamund, Ben instills his values of coaching employees by talking about enriching lives with enthusiastic participation and defeating […]

 

Communication for Managers

Communication is consistently identified as one of the most important tasks of a manager. In this session, we will identify key issues, challenges, and strategies to help managers communicate effectively with team members. Topics covered will include: - Focal points of communication and communication breakdown for managers - Tools for influencing and knowing when to […]