Upcoming Events

Supervisors are expected to manage their employees. However, has it occurred to you that you have the power to influence the way you interact with your boss and “manage up?” The relationship you have with your supervisor impacts you in many ways including work/life integration, productivity, professional development, promotion, and your own well-being. Managing up […]

We all have customers--The question is "Do we serve them well?" In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, and discuss common customer service interactions and how to improve them. Pre-registration required in myTraining. A link to Zoom will be sent to registered participants. […]

Interacting with people is a large part of our jobs and how we use our emotions and react to others affects our performance. Explore ways to understand your own emotions and how to perceive the emotions of others. Find ways to strengthen relationships, build networks and find common ground. Generate ideas and “next steps” for […]

Leading with Courage: What does it mean to have courage in leadership? Every day leaders are faced with situations that demand varying levels of courage to make the right decisions and to act boldly for the greater good. This course explores five choices we can make as leaders that create productive and healthy work environments. […]

Can business grammar be fun? Absolutely. This fast-paced and interactive class is designed to help you catch common grammar mistakes that can hurt your professional image and your credibility. During this course, participants will explore those essential grammar rules that every professional must know such as: - Subject/verb agreement - Who vs. whom; me vs. […]

This course is designed for faculty and staff who hire new employees. Explore unconscious bias and how it affects the recruitment and hiring process. You will learn recruitment strategies to expand your applicant pool and ways to improve your resume review and interviewing process. You will expand the talent on your team when you apply […]

Purchasing 101 is an introduction and overview of the purchasing policies, regulations and statutes that govern purchasing at the University. This workshop is for requisition initiators and department approvers who work with requisitions and purchase orders. Topics covered include elements of a good quote, dollar levels for verbal and written quotes, definitions of public solicitations […]

This workshop is designed to increase participants' understanding of the faculty appointment, recruitment, and hiring process. In the session, faculty appointments and titles will be covered, including appointment status modifiers and administrative titles. The faculty recruitment process will be explained. Additionally, information about required paperwork when completing a range of transactions on behalf of OPS, […]

Designed for payroll processors, department administrators, and supervisors, this session provides an in-depth review of UF leave policy and facilitates a better understanding or FMLA and extended leaves of absence. For anyone who interacts with the myUFL Time and Labor module and/or manages time-worked and leave, this session is for you! Leave Policy is part […]

This course is intended for anyone with tier 1, 2, or 3 fiscal responsibility. The course will define fraud, discuss the different types, and differentiate between theft and fraud. This course will also cover the types of fraud that occur most frequently at UF and outline the strategies for preventing, detecting, and reporting fraud. Pre-registration […]

We know that leaders have a significant impact on creating a culture of inclusiveness within a team or department. In this session, we will explore the foundational elements of inclusive leadership. What does it look like? How does the leader cultivate her or his own inclusiveness and, even more important, create a team environment where […]

Imagine you are giving the best presentation of your career. Your verbal delivery is captivating and masterfully choreographed with slide visuals and props that are attention grabbing, easy to understand, and even moving. This is what it means to use presentation visuals in a way that is “worthy of the TED stage.” In this course, […]