Upcoming Events

Purchasing 101 is an introduction and overview of the purchasing policies, regulations and statutes that govern purchasing at the University. This workshop is for requisition initiators and department approvers who work with requisitions and purchase orders. Topics covered include elements of a good quote, dollar levels for verbal and written quotes, definitions of public solicitations […]

Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away--or at least slow down? If so, this class is for you. During this course, participants will: Examine the initial normal reactions to change; Explore ways to overcome resistance to change; and Prepare a personal […]

The hiring process does not have to be a guessing game or a legal mine field--and this session is designed to show why and how. It seeks to help you take the uncertainty out of the hiring process. Through group participation, interactive exercises, and a video presentation, this workshop will show you how to take […]

Do you control your email or does your email control you? Is email the best communication tool? Most of us spend a good part of our day using this powerful medium. Often we sort through emails with content that would have been better communicated via the phone, in-person, in a chat or in a virtual […]

Most of us work with well-intentioned people. However, difficult issues surface and require our attention, whether it is about scarce resources, misaligned goals, unpredictable policies, differences in opinions, or unprofessional behavior. These skills are the best way to guard against groupthink and invite multiple perspectives and build trust. In this course you will learn how […]

Did you know that as much as 40% of the average workday is spent listening to others? That's close to half of your day! Isn't it time, therefore, to stop and make sure you're using your time to its greatest advantage? Take a few moments and ask yourself: Are you an effective listener? How often […]

How many meetings have you attended or conducted where they just seemed like wasted time? Well, no more! Attend this workshop to learn techniques for planning and facilitating effective meetings. This workshop counts as an elective in the Supervisory Challenge certificate program. Pre-registration required in myTraining. A link to Zoom will be sent to registered […]

Communication is consistently identified as one of the most important tasks of a manager. In this session, we will identify key issues, challenges, and strategies to help managers communicate effectively with team members. Topics covered will include: Focal points of communication and communication breakdown for managers; Tools for influencing and knowing when to use them; […]

Project management, whether aimed at improving service or solving major organizational problems, requires a different set of management skills than those needed to oversee routine operations. Project management involves leading a diverse group of employees who are working in an environment that is highly dependent upon planning, limited by budget and scheduling controls, and subject […]

We are pleased to offer The 7 Habits of Highly Effective People Introductory Workshop for Associates. This one-day session taught by a Covey-certified instructor represents a remarkable opportunity to learn, to share and to grow. Many people who attend this training describe the experience as the beginning of a lifetime journey. In The 7 Habits […]