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Leveraging Emotional Intelligence for Effective Leadership

Participants will define Emotional Intelligence (EI) as a leadership and management competency, building upon a model for emotional and social competency. At the end of this session, participants will be able to identify how emotional intelligence affects leadership and will have generated ideas and next steps to leverage their emotional intelligence in the workplace for […]

Interviewing and Hiring

The hiring process does not have to be a guessing game or a legal mine field--and this session is designed to show why and how. It seeks to help you take the uncertainty out of the hiring process. Through group participation, interactive exercises, and a video presentation, this workshop will show you how to take […]

Project Management Basics

Project management, whether aimed at improving service or solving major organizational problems, requires a different set of management skills than those needed to oversee routine operations. Project management involves leading a diverse group of employees who are working in an environment that is highly dependent upon planning, limited by budget and scheduling controls, and subject […]

Power of Feedback

Whenever we respond to another person, we are giving feedback. Feedback may be based on many things. It may take many forms. And only some feedback is useful. Providing clear, timely, meaningful feedback improves employee performance. It avoids attacks, judgments, and name-calling, and it uses reinforcement to point out positive behavior that can be repeated […]

Attitude: Radiating Possibility

Transform old attitudes of negativity and doubt to new attitudes of courage and possibility! Attend "Attitude: Radiating Possibility!" This program features the work of Ben Zander, world-famous conductor of the Boston Philharmonic Orchestra. Together with his partner, Rosamund, Ben instills his values of coaching employees by talking about enriching lives with enthusiastic participation and defeating […]

Cultivating Judgment: Critical thinking skills for complex work environments

Things change rapidly and continually at work which requires us to address unanticipated, uncertain, time-pressured and complex problems and decisions. In this session we will consider how critical thinking, along with self-awareness and understanding of the mental shortcuts we often, and unknowingly, take can be integrated into a process to help cultivate good judgment. Pre-registration […]

The Color of Money

The University of Florida is a complex place with various funding sources. This workshop will introduce UF's sources of funds along with the accompanying rules, or directives, that govern how each type of moneys may be spent. Participants will learn about "allowable expenditures" for each funding source and have a chance to practice applying the […]

Procurement Policy – Procurement 101

Purchasing 101 is an introduction and overview of the purchasing policies, regulations and statutes that govern purchasing at the University. This workshop is for requisition initiators and department approvers who work with requisitions and purchase orders. Topics covered include elements of a good quote, dollar levels for verbal and written quotes, definitions of public solicitations […]

Powerful Public Speaking

Have you ever been in a meeting or making a presentation and wished you had prepared more fully? Has stage fright ever had an impact on your effectiveness? This program can help! Attend this program and learn how to: Reduce stage fright; Deliver with professionalism; and Apply the basics of public speaking by focusing on […]

Communication for Managers

Communication is consistently identified as one of the most important tasks of a manager. In this session, we will identify key issues, challenges, and strategies to help managers communicate effectively with team members. Topics covered will include: Focal points of communication and communication breakdown for managers; Tools for influencing and knowing when to use them; […]

Planning/Priorities/Delegation

"It takes too much time to plan--besides, I've been successful so far without planning." "Everything I have to do is important." Sound familiar? In today's work environment, supervisors often are bombarded with simply too much to do. And, while it is true that we don't have enough time to do it all--it is equally true […]

Take Charge of Change

Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away--or at least slow down? If so, this class is for you. During this course, participants will: Examine the initial normal reactions to change; Explore ways to overcome resistance to change; and Prepare a personal […]