Events for May 2025
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Cultivating an Abundance Mindset
Cultivating an Abundance Mindset
How can one cultivate a mindset of positivity and compassion in the workplace? The answer is to cultivate an abundance mindset. During this course, participants will: Distinguish between the Abundance and Scarcity mindsets; Evaluate how each mindset affects us both generally and in the workplace; and Develop a plan to move out of scarcity mindset […]
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Powerful Public Speaking
Powerful Public Speaking
Have you ever been in a meeting or making a presentation and wished you had prepared more fully? Has stage fright ever had an impact on your effectiveness? This program can help! Attend this program and learn how to: Reduce stage fright; Deliver with professionalism; and Apply the basics of public speaking by focusing on […]
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Storytelling to Find Your Why and Envision Your Aspirations
Storytelling to Find Your Why and Envision Your Aspirations
Explore how a Growth Mindset can encourage continuous improvement and innovation. This perspective can free people to think creatively and hold themselves accountable for their results. Experience a life-changing way of tackling work-related problems. In this session, we’ll: Define the growth and fixed mindset; Identify why and how we learn from failure; and Discuss strategies […]
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Conversations for a Culture of Belonging
Conversations for a Culture of Belonging
Do you engage with your colleagues in a way that brings out their best? Does your team collaborate in a way that combines the unique talents and abilities of each member to achieve big goals? In this discussion-based course, you will discover specific behaviors and strategies proven to increase engagement, innovation, and productivity in the […]
Communicate Assertively
Communicate Assertively
Assertiveness is a skill you can acquire, not a personality trait that some people are born with and others are not. When we communicate assertively, we express our feelings, thoughts, and wishes--standing up for our legitimate rights without violating the rights of others. In this workshop, you'll learn to: Distinguish between assertive, aggressive, and non-assertive […]
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Power Writing
Power Writing
Make your writing fast, fun, and fabulous! Come to Power Writing and learn how to design power-packed documents that your readers will actually enjoy. In this class we will focus on preparing professional business documents discuss, including a review of grammar, tone, stressing the positive, saying "no" gently, and doing a little more than you […]
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Relationship Strategies
Relationship Strategies
Would you like to substantially increase your ability to communicate with other people? Can you imagine the ways this might benefit you in your career, your day-to-day dealings with people, and in your personal relationships? "Relationship Strategies" assembles a number of simple tools that can be easily applied to improve both business and interpersonal relationships. […]
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Developing your Emotional Intelligence for Workplace Effectiveness
Developing your Emotional Intelligence for Workplace Effectiveness
Interacting with people is a large part of our jobs and how we use our emotions and react to others affects our performance. Explore ways to understand your own emotions and how to perceive the emotions of others. Find ways to strengthen relationships, build networks and find common ground. Generate ideas and “next steps” for […]
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Quality Customer Service
Quality Customer Service
We all have customers--The question is "Do we serve them well?" In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, and discuss common customer service interactions and how to improve them. Pre-registration required in myTraining. A link to Zoom will be sent to registered participants. […]
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Managing Up
Managing Up
No matter where someone’s role lies in an organizational chart, every person has the capacity to influence others around them. Every person can wield the power of influence to make change if they understand how influence works. In this course, you will learn what influence is along with what it is not, which builds into […]
Transforming Conflict
Transforming Conflict
Conflict is part of our daily lives and can undermine our success unless we get better at using it effectively. As surprising as this might sound, we want conflict in the workplace; but it has to be the right kind of conflict. In this class you will learn how to build your conflict competence/fitness to […]
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Take Charge of Change
Take Charge of Change
Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away--or at least slow down? If so, this class is for you. During this course, participants will: Examine the initial normal reactions to change; Explore ways to overcome resistance to change; and Prepare a personal […]