Articles Tagged “Training” 
Powerful Public Speaking
Have you ever been in a meeting or making a presentation and wished you had prepared more fully? Has stage fright ever had an impact on your effectiveness? This program […]
Quality Customer Service
We all have customers–The question is “Do we serve them well?” In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, […]
Managing Hidden Behaviors that Affect the Hiring Process
This course is designed for faculty and staff who hire new employees. Explore unconscious bias and how it affects the recruitment and hiring process. You will learn recruitment strategies to […]
Communication Confidence
Most of us think we’re good communicators. Listening and talking are things we engage in all the time, so we assume we do it well. Unfortunately, that’s often not the […]
Course and Academic Room Scheduling
This Pro3 workshop will introduce key concepts surrounding course scheduling at the University of Florida. In this session, the schedule calendar will be discussed and an overview of relevant web […]
Neurodiversity in the Workplace
Ever wonder how to tap into the strengths that neurodiversity can bring? The University of Florida’s core values aim to create an inclusive work environment for all people, and that […]
Create Presentation Visuals Worthy of the TED Stage
Imagine you are giving the best presentation of your career. Your verbal delivery is captivating and masterfully choreographed with slide visuals and props that are attention grabbing, easy to understand, […]
Leveraging Emotional Intelligence for Effective Leadership
Participants will define Emotional Intelligence (EI) as a leadership and management competency, building upon a model for emotional and social competency. At the end of this session, participants will be […]
Project Management Basics
Project management, whether aimed at improving service or solving major organizational problems, requires a different set of management skills than those needed to oversee routine operations. Project management involves leading […]
The Art of Difficult Conversations
Most of us work with well-intentioned people. However, difficult issues surface and require our attention, whether it is about scarce resources, misaligned goals, unpredictable policies, differences in opinions, or unprofessional […]