Take Charge of Change
Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away–or at least slow down? If so, this class is […]
Quality Customer Service
We all have customers–The question is “Do we serve them well?” In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, […]
The Mindful Leader
Why should leaders care about mindfulness? We’ll explore what research on leadership effectiveness tells us about the ways the mind shapes our behavior and ripples out to affect the teams […]
Introduction to Mindfulness
Go beyond the buzzword to learn about the myths and realities of what mindfulness is and what it isn’t. We’ll explore the distinction between mindfulness and meditation, the neuroscience behind […]
Grammar Game
Can business grammar be fun? Absolutely. This fast-paced and interactive class is designed to help you catch common grammar mistakes that can hurt your professional image and your credibility. During […]
Email Effectiveness
Do you control your email or does your email control you? Is email the best communication tool? Most of us spend a good part of our day using this powerful […]
Power Writing
Make your writing fast, fun, and fabulous! Come to Power Writing and learn how to design power-packed documents that your readers will actually enjoy. In this class we will focus […]
Communicate Assertively
Assertiveness is a skill you can acquire, not a personality trait that some people are born with and others are not. When we communicate assertively, we express our feelings, thoughts, […]
Now Hear This
Did you know that as much as 40% of the average workday is spent listening to others? That’s close to half of your day! Isn’t it time, therefore, to stop […]
Now Hear This
Did you know that as much as 40% of the average workday is spent listening to others? That’s close to half of your day! Isn’t it time, therefore, to stop […]