Articles Tagged “Training”

We all have customers–The question is “Do we serve them well?” In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, […]

Make your writing fast, fun, and fabulous! Come to Power Writing and learn how to design power-packed documents that your readers will actually enjoy. In this class we will focus […]

Do you control your email or does your email control you? Is email the best communication tool? Most of us spend a good part of our day using this powerful […]

Assertiveness is a skill you can acquire, not a personality trait that some people are born with and others are not. When we communicate assertively, we express our feelings, thoughts, […]

Did you know that as much as 40% of the average workday is spent listening to others? That’s close to half of your day! Isn’t it time, therefore, to stop […]

Did you know that as much as 40% of the average workday is spent listening to others? That’s close to half of your day! Isn’t it time, therefore, to stop […]

Transform old attitudes of negativity and doubt to new attitudes of courage and possibility! Attend “Attitude: Radiating Possibility!” This program features the work of Ben Zander, world-famous conductor of the […]

Most of us think we’re good communicators. Listening and talking are things we engage in all the time, so we assume we do it well. Unfortunately, that’s often not the […]

Most of us think we’re good communicators. Listening and talking are things we engage in all the time, so we assume we do it well. Unfortunately, that’s often not the […]

Imagine you are giving the best presentation of your career. Your verbal delivery is captivating and masterfully choreographed with slide visuals and props that are attention grabbing, easy to understand, […]