Articles Tagged “Training”

Can business grammar be fun? Absolutely. This fast-paced and interactive class is designed to help you catch common grammar mistakes that can hurt your professional image and your credibility. During […]

We all have customers–The question is “Do we serve them well?” In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, […]

Do you control your email or does your email control you? Is email the best communication tool? Most of us spend a good part of our day using this powerful […]

Make your writing fast, fun, and fabulous! Come to Power Writing and learn how to design power-packed documents that your readers will actually enjoy. In this class we will focus […]

Assertiveness is a skill you can acquire, not a personality trait that some people are born with and others are not. When we communicate assertively, we express our feelings, thoughts, […]

Did you know that as much as 40% of the average workday is spent listening to others? That’s close to half of your day! Isn’t it time, therefore, to stop […]

Most of us think we’re good communicators. Listening and talking are things we engage in all the time, so we assume we do it well. Unfortunately, that’s often not the […]

Most of us think we’re good communicators. Listening and talking are things we engage in all the time, so we assume we do it well. Unfortunately, that’s often not the […]

SKY Happiness Retreat is a nationally acclaimed 11-hour self-development and life-skills training program offered to thousands of faculty and staff at more than 100 universities across the country, including Stanford, […]

The focus of this workshop is on the role of the leader in setting a personal example. Emphasis will be on the leadership competencies of “role model,” “integrity,” and “humility.” […]