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The Multitasking Mirage—Find Your Focus, Flow, and Finish Line

The research is overwhelming—our brains aren’t built for multitasking. When we constantly juggle various cognitive tasks, we experience decreased productivity, impaired cognitive ability, increased stress, and diminished creativity—all of which […]

Developing your Emotional Intelligence for Workplace Effectiveness

Interacting with people is a large part of our jobs and how we use our emotions and react to others affects our performance. Explore ways to understand your own emotions […]

Developing your Emotional Intelligence for Workplace Effectiveness

Interacting with people is a large part of our jobs and how we use our emotions and react to others affects our performance. Explore ways to understand your own emotions […]

Influence: Leveraging Relationships for Change

No matter where someone’s role lies in an organizational chart, every person has the capacity to influence others around them. Every person can wield the power of influence to make […]

Managing Up

Supervisors are expected to manage their employees. However, has it occurred to you that you have the power to influence the way you interact with your boss and “manage up?” […]

Compassionate Communication

A harmonious and connected workplace makes day-to-day tasks easier and enhances the level of enjoyment we experience at work. This course provides the opportunity to explore what influences your interactions […]

Transforming Conflict

Conflict is part of our daily lives and can undermine our success unless we get better at using it effectively. As surprising as this might sound, we want conflict in […]

Transforming Conflict

Conflict is part of our daily lives and can undermine our success unless we get better at using it effectively. As surprising as this might sound, we want conflict in […]

Priorities, Planning, and Delegation

“It takes too much time to plan–besides, I’ve been successful so far without planning.” “Everything I have to do is important.” Sound familiar? In today’s work environment, supervisors often are […]

Mastering the Challenge of Managing Employees

Difficult employees take up a lot of their supervisors’ time and can create serious morale problems within departments. Supervisors who need to analyze and manage problem employees will learn how […]