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Procurement Policy – Procurement 101

Purchasing 101 is an introduction and overview of the purchasing policies, regulations and statutes that govern purchasing at the University. This workshop is for requisition initiators and department approvers who work with requisitions and purchase orders. Topics covered include elements of a good quote, dollar levels for verbal and written quotes, definitions of public solicitations […]

The Art of Difficult Conversations

Most of us work with well-intentioned people. However, difficult issues surface and require our attention, whether it is about scarce resources, misaligned goals, unpredictable policies, differences in opinions, or unprofessional behavior. These skills are the best way to guard against groupthink and invite multiple perspectives and build trust. In this course you will learn how […]

Project Management Basics

Project management, whether aimed at improving service or solving major organizational problems, requires a different set of management skills than those needed to oversee routine operations. Project management involves leading a diverse group of employees who are working in an environment that is highly dependent upon planning, limited by budget and scheduling controls, and subject […]

Leveraging Emotional Intelligence for Effective Leadership

Participants will define Emotional Intelligence (EI) as a leadership and management competency, building upon a model for emotional and social competency. At the end of this session, participants will be able to identify how emotional intelligence affects leadership and will have generated ideas and next steps to leverage their emotional intelligence in the workplace for […]

Create Presentation Visuals Worthy of the TED Stage

Imagine you are giving the best presentation of your career. Your verbal delivery is captivating and masterfully choreographed with slide visuals and props that are attention grabbing, easy to understand, and even moving. This is what it means to use presentation visuals in a way that is “worthy of the TED stage.” In this course, […]

Course and Academic Room Scheduling

This Pro3 workshop will introduce key concepts surrounding course scheduling at the University of Florida. In this session, the schedule calendar will be discussed and an overview of relevant web screens will be provided. Additionally, participants will learn how to schedule classroom space, the final exam requirement, and instructors. Use of web-based templates also will […]

Neurodiversity in the Workplace

Ever wonder how to tap into the strengths that neurodiversity can bring? The University of Florida’s core values aim to create an inclusive work environment for all people, and that includes honoring our collective neurodiversity. Every brain functions differently and in “Neurodiversity in the Workplace”, we will focus on a number of neurological differences including […]

Communication Confidence

Most of us think we're good communicators. Listening and talking are things we engage in all the time, so we assume we do it well. Unfortunately, that's often not the case. Attend "Communication Confidence" to learn a number of skills and tools to improve the way you communicate with others. Behind these skills are these […]

Quality Customer Service

We all have customers--The question is "Do we serve them well?" In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, and discuss common customer service interactions and how to improve them. Pre-registration required in myTraining. A link to Zoom will be sent to registered participants. […]

Managing Hidden Behaviors that Affect the Hiring Process

This course is designed for faculty and staff who hire new employees. Explore unconscious bias and how it affects the recruitment and hiring process. You will learn recruitment strategies to expand your applicant pool and ways to improve your resume review and interviewing process. You will expand the talent on your team when you apply […]