Quality Customer Service

We all have customers--The question is "Do we serve them well?" In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, and discuss common customer service interactions and how to improve them.

 
Event Series Zumba classes

Zumba classes

UF Health Professional Park 3300 SW Williston Rd, Gainesville, FL, United States

These no-cost Zumba classes are available for UF and UF Health Shands employees. Join Deb and Louise for Zumba on Tuesdays and Thursdays from 5:30–6:15 p.m. at the UF Health Professional Park building. Wear comfortable clothes you can work out in, tennis shoes, a water bottle, a towel and an open mind. Zumba is a […]

Free

Art After Dark | Museum Nights: Fabulously You

Harn Museum of Art 3259 Hull Rd, Gainesville, Florida, United States

Catch the high-energy performance and the chance to be FABULOUSLY yourself with the return of the now iconic (if we do say so ourselves) Express Yourself Runway. Collaborate with Conrad Cheung, UF’s Assistant Professor of 3D + Extended Media, who will lead a delightfully colorful and playful exercise with squiggly-shaped furniture parts. The MUSEs will […]

Free

Transforming Conflict

Conflict is part of our daily lives and can undermine our success unless we get better at using it effectively. As surprising as this might sound, we want conflict in the workplace; but it has to be the right kind of conflict. In this class you will learn how to build your conflict competence/fitness to […]

 

UF Space & You: Navigating Campus Event Policies and Permitting 

Emerson Alumni Hall 1938 W University Ave, Gainesville, Florida, United States

Join Business Affairs and Student Life for an interactive lunch-and-learn workshop kicking off the “UF Space & You” informational series. This session will provide an overview of Use of University Space policies and how UF property throughout the State of Florida may be utilized.    Participants will take a deep dive into policy and engage in […]

Free
Event Series Zumba classes

Zumba classes

UF Health Professional Park 3300 SW Williston Rd, Gainesville, FL, United States

These no-cost Zumba classes are available for UF and UF Health Shands employees. Join Deb and Louise for Zumba on Tuesdays and Thursdays from 5:30–6:15 p.m. at the UF Health Professional Park building. Wear comfortable clothes you can work out in, tennis shoes, a water bottle, a towel and an open mind. Zumba is a […]

Free

Inspiring Trust

The focus of this workshop is on the role of the leader in setting a personal example. Emphasis will be on the leadership competencies of "role model," "integrity," and "humility." At the end of this session, participants will be able to identify the key aspects of integrity and humility and have generated ideas and action […]

 

Project Management Basics

Project management, whether aimed at improving service or solving major organizational problems, requires a different set of management skills than those needed to oversee routine operations. Project management involves leading a diverse group of employees who are working in an environment that is highly dependent upon planning, limited by budget and scheduling controls, and subject […]

 
Event Series Zumba classes

Zumba classes

UF Health Professional Park 3300 SW Williston Rd, Gainesville, FL, United States

These no-cost Zumba classes are available for UF and UF Health Shands employees. Join Deb and Louise for Zumba on Tuesdays and Thursdays from 5:30–6:15 p.m. at the UF Health Professional Park building. Wear comfortable clothes you can work out in, tennis shoes, a water bottle, a towel and an open mind. Zumba is a […]

Free