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Email Effectiveness

Do you control your email or does your email control you? Is email the best communication tool? Most of us spend a good part of our day using this powerful […]

The Art of Difficult Conversations

Most of us work with well-intentioned people. However, difficult issues surface and require our attention, whether it is about scarce resources, misaligned goals, unpredictable policies, differences in opinions, or unprofessional […]