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Events for January 11, 2025 › Training & Organizational Development
Quality Customer Service
We all have customers--The question is "Do we serve them well?" In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, […]
Developing your Emotional Intelligence for Workplace Effectiveness
Interacting with people is a large part of our jobs and how we use our emotions and react to others affects our performance. Explore ways to understand your own emotions […]