Things change rapidly and continually at work which requires us to address unanticipated, uncertain, time-pressured and complex problems and decisions. In this session we will consider how critical thinking, along with self-awareness and understanding of the mental shortcuts we often, and unknowingly, take can be integrated into a process to help cultivate good judgment. This class […]
In this course, the participants will be introduced to an "internal control framework" and study the key concepts together with a series of questionnaires that will guide them in performing unit based internal control self-assessments. It will clarify the most dreaded auditor terms such as "segregation of duties", "dual controls", "risk assessment" and provide common […]
Elevate your leadership by mastering the six essential roles of an effective coach. In this course, managers will gain invaluable coaching skills to empower teams and drive performance. Learn techniques like the GROW model for structured coaching conversations and delivering constructive feedback. Practice scenarios to build trust, increase motivation, and foster accountability as a coach. […]
Make your writing fast, fun, and fabulous! Come to Power Writing and learn how to design power-packed documents that your readers will actually enjoy. In this class we will focus on preparing professional business documents discuss, including a review of grammar, tone, stressing the positive, saying "no" gently, and doing a little more than you […]
Most of us work with well-intentioned people. However, difficult issues surface and require our attention, whether it is about scarce resources, misaligned goals, unpredictable policies, differences in opinions, or unprofessional behavior. These skills are the best way to guard against groupthink and invite multiple perspectives and build trust. In this course you will learn how […]
Communication is consistently identified as one of the most important tasks of a manager. In this session, we will identify key issues, challenges, and strategies to help managers communicate effectively with team members. Topics covered will include: - Focal points of communication and communication breakdown for managers - Tools for influencing and knowing when to […]
Have you ever been in a meeting or making a presentation and wished you had prepared more fully? Has stage fright ever had an impact on your effectiveness? This program can help! Attend this program and learn how to: - Reduce stage fright - Deliver with professionalism. - Apply the basics of public speaking by […]
Join this this class to learn how to navigate travel at the University of Florida. In this course you will get the opportunity to collaborate with your peers and learn all about the travel directives. This critical-thinking workshop is designed for departmental representatives that perform travel-related duties. You will receive a deep dive into travel-related […]
Supervisors play a critical role in building alignment by setting clear expectations, fostering accountability, and creating conditions for employee success. This course focuses on proactive leadership practices that support engagement, strengthen performance management, and address workplace challenges early. Participants will learn to reinforce expectations, use tools such as UF Engaged to drive ongoing performance conversations, […]
Participants will define "accountability" as a leadership competency and explore ways to incorporate accountability in their interactions with employees. The overall objective of the workshop is to identify ways to positively impact performance and work culture to get great results.
Participants will define Emotional Intelligence (EI) as a leadership and management competency, building upon a model for emotional and social competency. At the end of this session, participants will be able to identify how emotional intelligence affects leadership and will have generated ideas and next steps to leverage their emotional intelligence in the workplace for […]
Conflict is part of our daily lives and can undermine our success unless we get better at using it effectively. As surprising as this might sound, we want conflict in the workplace; but it has to be the right kind of conflict. In this class you will learn how to build your conflict competence/fitness to […]
