Interacting with people is a large part of our jobs and how we use our emotions and react to others affects our performance. Explore ways to understand your own emotions and how to perceive the emotions of others. Find ways to strengthen relationships, build networks and find common ground. Generate ideas and “next steps” for […]
Would you like to substantially increase your ability to communicate with other people? Can you imagine the ways this might benefit you in your career, your day-to-day dealings with people, and in your personal relationships? "Relationship Strategies" assembles a number of simple tools that can be easily applied to improve both business and interpersonal relationships. […]
Join this this class to learn how to navigate travel at the University of Florida. In this course you will get the opportunity to collaborate with your peers and learn all about the travel directives. This critical-thinking workshop is designed for departmental representatives that perform travel-related duties. You will receive a deep dive into travel-related […]
"Thinking Strategically: Using Vision, Purpose, and Goals to Get Results" is a workshop for managers who want to learn ways to think more strategically in order to achieve team goals. During this session, participants will learn about the importance of having and articulating a clear vision and purpose for the team. Additionally, participants will learn […]
This course is intended for anyone with tier 1, 2, or 3 fiscal responsibility. The course will define fraud, discuss the different types, and differentiate between theft and fraud. This course will also cover the types of fraud that occur most frequently at UF and outline the strategies for preventing, detecting, and reporting fraud. This class […]
Procurement 102 is an introduction to working with Contracts for Services – learn what a good Statements of Work is, who can sign the agreement, legal requirements that Procurement reviews for and tips for successful contract management. This class is for UF staff and faculty who need to purchase services.
Most of us work with well-intentioned people. However, difficult issues surface and require our attention, whether it is about scarce resources, misaligned goals, unpredictable policies, differences in opinions, or unprofessional behavior. These skills are the best way to guard against groupthink and invite multiple perspectives and build trust. In this course you will learn how […]
Elevate your leadership by mastering the six essential roles of an effective coach. In this course, managers will gain invaluable coaching skills to empower teams and drive performance. Learn techniques like the GROW model for structured coaching conversations and delivering constructive feedback. Practice scenarios to build trust, increase motivation, and foster accountability as a coach. […]
Conflict is part of our daily lives and can undermine our success unless we get better at using it effectively. As surprising as this might sound, we want conflict in the workplace; but it has to be the right kind of conflict. In this class you will learn how to build your conflict competence/fitness to […]
Do you control your email or does your email control you? Is email the best communication tool? Most of us spend a good part of our day using this powerful medium. Often we sort through emails with content that would have been better communicated via the phone, in-person, in a chat or in a virtual […]
The focus of this workshop is on the role of the leader in setting a personal example. Emphasis will be on the leadership competencies of "role model," "integrity," and "humility." At the end of this session, participants will be able to identify the key aspects of integrity and humility and have generated ideas and action […]
Did you know that as much as 40% of the average workday is spent listening to others? That's close to half of your day! Isn't it time, therefore, to stop and make sure you're using your time to its greatest advantage? Take a few moments and ask yourself: Are you an effective listener? How often […]
Every interaction—whether a hallway greeting, an email, or a tough conversation—shapes the character of our campus culture. Faculty and staff often set the tone for how communication unfolds within our work areas. This course invites you to explore how intentional, compassionate communication fosters a more civil and caring workplace – the kind of communication that […]
Being a new manager has its challenges--whether it is a result of being new to a work unit, shifting from peer to supervisor, or just being new to management in general. Attend this workshop to learn how to manage that transition successfully. The workshop also will provide a useful framework for establishing your role as […]