Did you know that as much as 40% of the average workday is spent listening to others? That's close to half of your day! Isn't it time, therefore, to stop and make sure you're using your time to its greatest advantage? Take a few moments and ask yourself: Are you an effective listener? How often […]
Interacting with people is a large part of our jobs and how we use our emotions and react to others affects our performance. Explore ways to understand your own emotions and how to perceive the emotions of others. Find ways to strengthen relationships, build networks and find common ground. Generate ideas and “next steps” for […]
Supervisors are expected to manage their employees. However, has it occurred to you that you have the power to influence the way you interact with your boss and “manage up?” The relationship you have with your supervisor impacts you in many ways including work/life integration, productivity, professional development, promotion, and your own well-being. Managing up […]
The research is overwhelming—our brains aren’t built for multitasking. When we constantly juggle various cognitive tasks, we experience decreased productivity, impaired cognitive ability, increased stress, and diminished creativity—all of which reduce us to fractions of the effective professionals we are capable of being. Many professionals surrender to a frantic and unfocused workstyle out of the […]
Do you control your email or does your email control you? Is email the best communication tool? Most of us spend a good part of our day using this powerful medium. Often we sort through emails with content that would have been better communicated via the phone, in-person, in a chat or in a virtual […]
Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away--or at least slow down? If so, this class is for you. During this course, participants will: Examine the initial normal reactions to change; Explore ways to overcome resistance to change; and Prepare a personal […]
Most of us think we're good communicators. Listening and talking are things we engage in all the time, so we assume we do it well. Unfortunately, that's often not the case. Attend "Communication Confidence" to learn a number of skills and tools to improve the way you communicate with others. Behind these skills are these […]
