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Assertiveness is a skill you can acquire, not a personality trait that some people are born with and others are not. When we communicate assertively, we express our feelings, thoughts, and wishes--standing up for our legitimate rights without violating the rights of others. In this workshop, you'll learn to: Distinguish between assertive, aggressive, and non-assertive […]
The hiring process does not have to be a guessing game or a legal mine field--and this session is designed to show why and how. It seeks to help you take the uncertainty out of the hiring process. Through group participation, interactive exercises, and a video presentation, this workshop will show you how to take […]
This Pro3 workshop will introduce key concepts surrounding course scheduling at the University of Florida. In this session, the schedule calendar will be discussed and an overview of relevant web screens will be provided. Additionally, participants will learn how to schedule classroom space, the final exam requirement, and instructors. Use of web-based templates also will […]
Procurement 102 is an introduction to working with Contracts for Services – learn what a good Statements of Work is, who can sign the agreement, legal requirements that Procurement reviews for and tips for successful contract management. This class is for UF staff and faculty who need to purchase services. Pre-registration required in myTraining. This […]
Whenever we respond to another person, we are giving feedback. Feedback may be based on many things. It may take many forms. And only some feedback is useful. Providing clear, timely, meaningful feedback improves employee performance. It avoids attacks, judgments, and name-calling, and it uses reinforcement to point out positive behavior that can be repeated […]
Have you ever been in a meeting or making a presentation and wished you had prepared more fully? Has stage fright ever had an impact on your effectiveness? This program can help! Attend this program and learn how to: Reduce stage fright; Deliver with professionalism; and Apply the basics of public speaking by focusing on […]
Conflict is part of our daily lives and can undermine our success unless we get better at using it effectively. As surprising as this might sound, we want conflict in the workplace; but it has to be the right kind of conflict. In this class you will learn how to build your conflict competence/fitness to […]
We all have customers--The question is "Do we serve them well?" In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, and discuss common customer service interactions and how to improve them. Pre-registration required in myTraining. A link to Zoom will be sent to registered participants. […]
The University of Florida is a complex place with various funding sources. This workshop will introduce UF's sources of funds along with the accompanying rules, or directives, that govern how each type of moneys may be spent. Participants will learn about "allowable expenditures" for each funding source and have a chance to practice applying the […]
In this course, the participants will be introduced to an "internal control framework" and study the key concepts together with a series of questionnaires that will guide them in performing unit based internal control self-assessments. It will clarify the most dreaded auditor terms such as "segregation of duties", "dual controls", "risk assessment" and provide common […]
Coaching is a dynamic, "face-to-face" leadership style! This session will give you practical tips on how to use this style to be a coach and to become a better manager. This interactive session introduces practical ideas and techniques that you can put into practice immediately. During the program, you will review and discuss: The five […]
In "Leading the Challenge of Change," participants will discuss why change is difficult, what they can and should expect when implementing change, and how they--as leaders or "change agents"--can make changes more effectively by taking employee response into account. By focusing on normal responses to change, along with the impact of resistance to change and […]
The research is overwhelming—our brains aren’t built for multitasking. When we constantly juggle various cognitive tasks, we experience decreased productivity, impaired cognitive ability, increased stress, and diminished creativity—all of which reduce us to fractions of the effective professionals we are capable of being. Many professionals surrender to a frantic and unfocused workstyle out of the […]
Don’t miss your chance to join your peers for a unique experience! The Connected by UF, or CxUF, conference will take place virtually Nov. 15–16. Themed “Investing in our Tomorrow”, CxUF will tap into the best talent that the University of Florida has to offer, bringing together UF administrators, researchers and leaders to provide highly […]
Would you like to substantially increase your ability to communicate with other people? Can you imagine the ways this might benefit you in your career, your day-to-day dealings with people, and in your personal relationships? "Relationship Strategies" assembles a number of simple tools that can be easily applied to improve both business and interpersonal relationships. […]
Explore how a Growth Mindset can encourage continuous improvement and innovation. This perspective can free people to think creatively and hold themselves accountable for their results. Experience a life-changing way of tackling work-related problems. In this session, we’ll: Define the growth and fixed mindset; Identify why and how we learn from failure; and Discuss strategies […]
"Thinking Strategically: Using Vision, Purpose, and Goals to Get Results" is a workshop for managers who want to learn ways to think more strategically in order to achieve team goals. During this session, participants will learn about the importance of having and articulating a clear vision and purpose for the team. Additionally, participants will learn […]
Imagine you are giving the best presentation of your career. Your verbal delivery is captivating and masterfully choreographed with slide visuals and props that are attention grabbing, easy to understand, and even moving. This is what it means to use presentation visuals in a way that is “worthy of the TED stage.” In this course, […]
"It takes too much time to plan--besides, I've been successful so far without planning." "Everything I have to do is important." Sound familiar? In today's work environment, supervisors often are bombarded with simply too much to do. And, while it is true that we don't have enough time to do it all--it is equally true […]
Do you engage with your colleagues in a way that brings out their best? Does your team collaborate in a way that combines the unique talents and abilities of each member to achieve big goals? In this discussion-based course, you will discover specific inclusive behaviors and strategies proven to increase engagement, innovation, and productivity in […]
Participants will define "accountability" as a leadership competency and explore ways to incorporate accountability in their interactions with employees. The overall objective of the workshop is to identify ways to positively impact performance and work culture to get great results. Pre-registration required in myTraining. This is a program of the Managing at UF: The Supervisory […]
Being a new manager has its challenges--whether it is a result of being new to a work unit, shifting from peer to supervisor, or just being new to management in general. Attend this workshop to learn how to manage that transition successfully. The workshop also will provide a useful framework for establishing your role as […]
